How to Buy
If you
would like more information on any item of jewellery, then please email me and
I will get back to you as soon as possible.
(I continually check my emails throughout the day.)
If
there is anything you would like to buy, please send me a quick
email, to be found on my Contact page, stating the product code/codes (found at the bottom of each description in my Collection e.g. P1). The jewellery will be immediately reserved for you. I will then send you via email a paypal
invoice where you can pay using a paypal account. Please ensure you send me your registered paypal account email. This service is secure and free.
I know how frustrating it is when you see something that you really like but cannot afford to buy it immediately. With this in mind, if you do see something on my website that you like, then I am happy to reserve it for you for up to three weeks.
Returns
If you are not happy with your
purchase then you can return it to me in its original state and in its
original packaging within 10 working days (at your own cost) for a full
refund. However, please contact me within 2 days of receiving your
purchase giving me details of why you are unhappy with your jewellery.
Unfortunately, I cannot accept the return of earrings due to hygiene
reasons.
If your jewellery develops a
fault due to normal wear and tear within 6 months of purchase, then I
will happily repair or replace your item for free and also refund the
postage costs incurred.
Postage & Packaging
Postage is a flat rate of
£2.50. All items are carefully packed up in a presentation box
and then placed securely in a jiffy bag. Items sent within the UK are
by Royal Mail First Class “Signed For”. Overseas is sent by
Airmail.
Privacy Statement
La Perle is committed to protecting your privacy. All information will be
collected lawfully and in accordance with the Data Protection Act 1998. The
information given at the time of ordering will be used by La Perle only, and will
not be distributed to any other companies or individuals. La Perle will use your
information to process your order or for the return of information requested by you.